Partners and advice centres in Austria.
Interest groups and trade unions
IG24 - Interest group of live-in carers in Austria
(Interessengemeinschaft der 24h-Betreuer:innen in Österreich)
Address: Schottengasse 3A/4/59, 1010 Wien
Website: https://ig24.at
E-mail: kontakt@ig24.at
WKO – Austrian Federal Economic Chamber
(Wirtschaftskammer Österreich)
Website: https://wko.at/personenberatung-betreuung
BURGENLAND
Address: Robert-Graf-Platz 1, 7000 Eisenstadt
Tel.: +43 (0)5 90 907 3140
E-mail: marlene.wiedenhofer@wkbgld.at
CARRINTIA
Address: Europaplatz 1, 9021 Klagenfurt am Wörthersee
Tel.+43 (0)5 90 904 160
E-mail: innungsgruppe7@wkk.or.at ; petra.kreuzer@wkk.or.at
LOWER AUSTRIA
Address: Wirtschaftskammer-Platz 1, 3100 St.Pölten
Tel.: +43 (0)2742 851 19190
E-mail: dienstleister.gesundheit@wknoe.at
UPPER AUSTRIA
Address: Hessenplatz 3, 4020 Linz
Tel.: +43 (0)5 90 909 4145
E-mail: pb@wkooe.at
SALZBURG
Adresse: Julius-Raab-Platz 1, 5027 Salzburg
Tel.: +43 (0)662 88 88 279
E-Mail: lebensberater@wks.at ; mklappacher@wks.at
STYRIA
Address: Körblergasse 111-113, 8010 Graz
Tel.: +43 (0)316 601 530
E-mail: dienstleister@wkstmk.at ; manuel.hoefferer@wkstmk.at
TYROL
Address: Wilhelm-Greil-Straße 7, 6020 Innsbruck
Tel.: +43 (0)5 90 905 1284
E-mail: pp@wktirol.at ; patrick.rauter@wktirol.at
VORARLBERG
Address: Wichnergasse 9, 6800 Feldkirch
Tel.: +43 (0)5522 305 279
E-mail: betreuung@wkv.at ; albrecht-kirchler.nicole@wkv.at
VIENNA
Address: Straße der Wiener Wirtschaft 1, 1020 Wien
Tel. support: +43 1 514 50 2302
Tel. counselling: +43 1 514 50 2203
E-mail: personenberatung@wkw.at ; martin.kofler@wkw.at
Vidaflex – Trade union initiative for one-person companies and small and medium-sized enterprises
(Gewerkschafts-Initiative für Ein- Personen-Unternehmen (EPU) und Klein und Mittelunternehmen (KMU))
Website: www.vidaflex.at
Tel.: +43(01) 534 44 - 79700
E-mail: office@vidaflex.at
Flexpower Counselling
With Flexpower counselling, the Austrian Trade Union Federation (Österreichischer Gewerkschaftsbund (ÖGB)), together with the trade unions and the Vienna Chamber of Labour (Arbeiterkammer Wien), offers not only its members, but also all those who work as contract workers or freelancers, a one-off, personal initial consultation on social, contractual and tax law issues.
Address: ÖGB-Zentrale, Johann-Böhm-Platz 1, 1020 Wien
Tel.: 01/534 44-39100
E-mail: flexpower@oegb.at
Against exploitation in the workplace, discrimination or violence
CuraFAIR – Contact point for live-in carers
(Anlaufstelle für 24-Stunden-Betreuer*innen)
Address: Volkshilfe Flüchtlings- und Migrant:innenbetreuung GmbH, Stockhofstraße 40, 4020 Linz
Website: www.curafair.at
E-mail: curafair@curafair.at
Ombud for Equal Treatment (Gleichbehandlungsanwaltschaft)
In cases of racial and sexual discrimination
Website: https://www.gleichbehandlungsanwaltschaft.gv.at
Tel.: +43 (0)800 206 119
E-mail: gaw@bka.gv.at
Centre for Vienna, Lower Austria and Burgenland
Address: Leopold-Moses-Gasse 4/1/2, 1020 Wien
Tel.: +43 1 5320 244
E-mail: gaw@bka.gv.at
Regional Office Carinthia
Address: Kumpfgasse 25, 9020 Klagenfurt
Tel.: +43 463 509 110
E-mail: klagenfurt.gaw@bka.gv.at
Regional Office Upper Austria
Address: Mozartstrasse 5/3, 4020 Linz
Tel.: +43 732 783 877
E-mail: linz.gaw@bka.gv.at
Regional Office Styria
Address: Südtiroler Platz 16, 8020 Graz
Tel.: +43 316 720 590
E-mail: graz.gaw@bka.gv.at
Regional Office Tyrol, Salzburg and Vorarlberg
Address: Leipziger Platz 2, 6020 Innsbruck
Tel.: +43 512 343 032
E-mail: ibk.gaw@bka.gv.at
LEFÖ-IBF Intervention centre for victims of trafficking in women
(Interventionsstelle für Betroffene des Frauenhandels)
False promises about working conditions, lack of salary payments, excessive working hours, intimidation, threats, assault/violence (sexual and violent), control, documents taken away, no place to sleep, no food, no protective work clothing.
LEFÖ-IBF is a recognised victim protection organisation and works on behalf of the Federal Ministry of the Interior and the Federal Chancellery.
Address: Lederergasse 35/12-15, 1080 Wien
Website: www.lefoe.at
E-mail: ibf@lefoe.at
Tel.: +43 1 796 92 98
Website: www.lefoe.at/ibf/help/
ZARA Civil courage and anti-racism work in cases of racist discrimination
(Zivilcourage und Anti-Rassismus-Arbeit bei rassistischer Diskriminierung)
Address: Am Hundsturm 7, 1050 Wien
Website: https://www.zara.or.at/de/beratungsstellen
Tel.: +43 1 929 13 99
E-mail: office@zara.or.at
Weißer Ring
Help for victims of crime
Crime victim support: for victims of crime, violence, online violence, terrorist attacks, hate crime victims based on gender, background, religious or sexual orientation.
Address: Alserbachstrasse 18, 3. Stock, 1090 Wien
Website: https://www.weisser-ring.at/kontakt/
E-mail: office@weisser-ring.at
Tel.: 01 / 712 14 05
Counselling for women and girls
In the event of social, psychological, legal and economic problems; in the event of threats or affected by violence. Free of charge, confidential, anonymous.
24h WOMEN'S HELPLINE:
+43 (0)800 222555
E-mail: https://www.frauenberatung.gv.at/
HELPCH@T
Online counselling in many languages for physical, emotional, sexualised, psychological, psychological, family violence, daily, without waiting times, free of charge, anonymous.
Website: https://www.haltdergewalt.at/
The network of Austrian women's and girls' counselling centres
Contact point for women's issues and women-specific topics.
A list of women's and girls' counselling centres/locations in the federal states and locations can be found here:
https://www.netzwerk-frauenberatung.at/
Address: Stumpergasse 41-43/II/R3, 1060 Wien
E-mail: netzwerk@netzwerkfrauenberatung.at
Tel.: +43 (0)1 595 37 60
Austrian authorities
SVS – Social insurance for the self-employed
(Sozialversicherung der Selbständigen)
Website: www.svs.at
Tel.: +43 (0)50 808 808
E-mail:
For questions about health insurance: vs@svs.at
For health services: gs@svs.at
For questions about accident insurance: dlz.uv@svs.at
For questions about pension insurance: pps@svs.at